Delivery

If in stock, the item is scheduled to ship within 1–2 days.
Estimated arrival times to this store if the item is out of stock:
For sheet music published by Golden Hearts Publications or Lyricism, out-of-stock items are produced to order, requiring approximately 7 business days.
For items from other publishers (such as YMD Music), stock is expected to arrive within about 1–3 days.
*We cannot ship on Saturdays, Sundays, and Japanese national holidays.

Delivery time to each region

*Items that require special time for customs clearance or where the destination is a remote location may differ from the number of days. The numbers written in this page are the “standard days” required for delivery, and do not guarantee the delivery days themselves. Additional days will be required if Saturdays, Sundays, and holidays are included in the period of acceptance, transportation, and delivery, or if an aircraft is delayed or canceled.

*For most items, we do not have stock. Labels and publishers other than Golden Hearts Publications will be ordered from each company after receiving your order. The number of days required for arrival at our store is as described on each product page. As soon as the goods arrive, they will be shipped immediately (Excluding Saturdays and holidays).

*Delivery will be from "EMS (Japan Post)" or "Yamato Transport & UPS".

*Shipments requiring extra time for customs clearance or those destined for remote areas may take longer than the timeframes listed in the table. The figures shown represent the "standard delivery time" and do not constitute a guarantee of the actual delivery date. Additional time may be required in cases such as flight delays or cancellations.

ASIA (EMS)

India: 9
Indonesia: 9
Vietnam: 4
Korea: 4
Singapore: 3
Sri Lanka: 15
Thailand: 4
Taiwan: 3
China: 5-6
China-Hong Kong: 4
Pakistan: 10
Bangladesh: 11
Philippines: 13-15
Malaysia: 5

Oceania (EMS)

Australia: 8
New Zealand: 10

North America

Canada: 7 (EMS)
United States: 4-6 (Yamato & UPS)

Middle East

United Arab Emirates: 10
Israel: 18
Iran: 13
Saudi Arabia: 13
Turkey: 12

Europe (EMS : except for some countries)

Italy: 10
UK: 6
Austria: 10
Netherlands: 9
Switzerland: 8
Sweden: 4-6 (Yamato & UPS)
Norway: 4-6 (Yamato & UPS)
Spain (*): 12
* If the combined value of the contents and the postage exceeds 45 euros (for imports between private individuals), customs clearance in Spain may take more than two weeks.
In the case of online purchases from a business sender, the shipment is subject to taxation regardless of value; consequently, customs clearance may similarly take an extended period of time.
Denmark: 9
Germany: 6
Hungary: 13
Finland: 7
France: 4-6 (Yamato & UPS)
Belgium: 9
Poland: 11
Russia: 11

Africa (EMS : except for some countries)

Egypt: 9
Ghana: 15

South America

Argentina: 15
Brazil: 15
Peru: 9

About packing

The materials used for packing are as follows. In addition, we may reuse cardboard boxes sent by publishers.

For 1 CD: Air packing envelope

For two or more CDs: Air packing + Letter case

For sheet music:  Letter case or air packing envelope